SHIPPING & RETURNS
Shipping Policy
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Return & Exchange Policy
At Beyond Wellness, we believe you have the right to choose between a refund, or exchange if our goods are faulty, have been wrongly described, are different from the sample shown to you or do not do what they are supposed to do.
Should you need to return your order to us, it must reach us within 21 days. Please pack it appropriately and include a note to tell us why you are sending it back. We will refund you within 7 days. If you are cancelling your order because you've changed your mind, please note that you will have to pay the costs for returning the goods (if the goods have already been dispatched).
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If the products that you receive are damaged or faulty or do not match the description given at the time of the sale of those products, you will be offered an exchange or a full refund, after we have received the returned products.
If you should have any queries regarding returns please email mike@beyondwellnessgroup.co.za