SHIPPING & RETURNS

Shipping Policy

I’m a Shipping Policy section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!

I'm the second paragraph in your Shipping Policy section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
 

Return & Exchange Policy

At Beyond Wellness, we believe you have the right to choose between a refund, or exchange if our goods are faulty, have been wrongly described, are different from the sample shown to you or do not do what they are supposed to do.


Should you need to return your order to us, it must reach us within 21 days. Please pack it appropriately and include a note to tell us why you are sending it back. We will refund you within 7 days. If you are cancelling your order because you've changed your mind, please note that you will have to pay the costs for returning the goods (if the goods have already been dispatched).

If the products that you receive are damaged or faulty or do not match the description given at the time of the sale of those products, you will be offered an exchange or a full refund, after we have received the returned products.

 

If you should have any queries regarding returns please email mike@beyondwellnessgroup.co.za